What is an important factor in developing understanding and skills during conflict resolution?

Involving individuals in the resolution is crucial for developing understanding and skills during conflict resolution because it fosters collaboration and open communication. When individuals are actively engaged in the process, they feel a sense of ownership over the outcome, which can lead to more constructive dialogue and a deeper understanding of differing perspectives. This participation helps to clarify misunderstandings and allows all parties to express their thoughts and feelings, ultimately creating a more inclusive environment where solutions can be co-developed.

Moreover, engaging those involved in a conflict encourages empathy, as each person has the opportunity to hear and appreciate the experiences and emotions of others. This open exchange is essential in conflict resolution, as it supports building rapport and trust, which are fundamental to resolving disputes effectively. In contrast, maintaining a rigid viewpoint, encouraging aggressive competition, or promoting avoidance of emotions would likely hinder the process, leading to further misunderstandings and unresolved tension.