What should you do if you sense escalating tension in an interaction?

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In situations where tension is escalating, establishing presence and re-establishing calm dialogue is crucial. This approach allows you to take control of the interaction by using non-verbal cues such as body language to convey confidence and authority. A calm demeanor can help de-escalate the situation, making the other person feel more at ease, which can often lead to a resolution of the conflict.

By focusing on dialogue, you encourage open communication, giving both parties an opportunity to express their concerns in a constructive manner. This method not only helps to diffuse immediate tension but also fosters a collaborative atmosphere where mutual understanding can develop.

In contrast, raising your voice can lead to further escalation rather than control, often making the situation more volatile. Avoiding communication may leave misunderstandings unresolved, increasing tensions instead of alleviating them. Approaching the person confrontationally might provoke defensive behavior, further compounding the conflict. Thus, establishing presence and calm dialogue proves to be the most effective strategy in tense interactions.

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